Poor Parade — Terms & Conditions

Effective Date: November 11, 2025

1. Acceptance of Terms

By using this website or placing an order with Poor Parade, you agree to these Terms & Conditions. We may update these terms at any time; continued use of the site after updates constitutes acceptance.

2. Orders & Availability

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order that we believe involves fraud, unauthorized activity, or a violation of these terms. If an item becomes unavailable after purchase, we will notify you and issue a full refund.

3. Pricing & Payment

All prices are listed in USD unless otherwise noted. We accept major credit and debit cards and other secure payment methods available at checkout. By placing an order, you confirm that you are authorized to use the payment method provided.

4. Shipping & Delivery

See our Shipping Policy for details. Delivery times are carrier estimates and may vary due to factors outside our control. Once the carrier accepts the package, Poor Parade is not liable for delays, damages, or losses in transit.

5. Returns, Refunds & Exchanges

See our Returns & Exchanges Policy for full details. Generally, sales are final unless an item is defective or we shipped the wrong product.

6. Cancellations & Chargebacks

Orders cannot be canceled once processing or fulfillment has begun. Initiating a chargeback after receiving products or communication from our team may result in future order restrictions. We encourage customers to contact us directly to resolve any issues before filing a dispute.

7. Accuracy of Information

We strive to ensure product descriptions and images are accurate. Minor variations may occur due to display settings or production differences.

8. Intellectual Property

All content on this site — including text, designs, logos, and images — is the property of Poor Parade and protected by copyright and trademark law. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Poor Parade is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the total amount paid for the product in question.

10. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of law principles.

11. Contact

For any questions regarding these Terms & Conditions, please contact our Customer Support Team at customerservice@poorparade.com.