Poor Parade — Privacy Policy

Effective Date: 11/11/2025

Overview

Your privacy matters. At Poor Parade, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

• Information you provide: name, email, shipping/billing address, phone number, and messages to our support team.
• Payment information: securely processed via third-party providers; we do not store full credit card details.
• Automatically collected data: device type, browser, IP address, and website usage data (pages viewed, time on site).

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide order updates and customer support
• Improve website functionality and user experience
• Send promotional communications (only if you opt in)
• Prevent fraudulent activity and ensure payment security

We do not sell or rent your personal data to third parties.

3. Payment & Security

Payments are processed securely via trusted third-party gateways (e.g., Shopify Payments). We use SSL encryption for data transmitted on our site and do not store full payment card details on our servers.

4. Cookies & Tracking

We use cookies and similar technologies to personalize your experience, analyze traffic, and improve site functionality. You may disable cookies in your browser, but certain features may not function properly.

5. Third-Party Services

We may share limited data with trusted third-party service providers necessary to operate our business, such as payment processors, shipping carriers, and analytics providers. These partners are required to maintain the confidentiality and security of your information.

6. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. Data no longer needed is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have rights to:

• Access or request a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise any of these rights, contact: customerservice@poorparade.com.

8. Children

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.

10. Contact

For questions regarding this Privacy Policy or your personal information, contact our Customer Support Team at customerservice@poorparade.com.